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The tavolo-app otel extra was never installed: requirements.txt was locked without it and the Dockerfile installs the local distributions with --no-deps, so any container with OTEL_ENABLED set died at import with "kaya-otel is not installed". Add the extra's full closure (kaya-otel plus its OpenTelemetry/protobuf dependencies) to the pinned lock and refresh the comments that claimed the extra had to be added separately.